We're based in the UK and ship worldwide. For delivery times and costs, please visit our shipping policy.

Orders can be returned or exchanged within 14 days of receiving your parcel, as long as items are unused and in their original condition.

All of our stock comes from registered toy suppliers in the UK. If an item arrives faulty, we can arrange a return, replacement, or refund, provided it's in original condition. If a fault develops after the return period, we're unable to accept returns, but we'll direct you to the manufacturer's faulty product return form.