Privacy policy

Last updated: January 17, 2026

At Reddy4Trains, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our online store.

1. Information We Collect

When you use the Reddy4Trains online store, we may collect the following information:

Personal Information

Full name
Billing and shipping address
Email address
Phone number (if provided)

Payment Information

Payment details are processed securely by third-party payment providers
Reddy4Trains does not store full card or banking details

Order Information

Products purchased
Order history
Delivery and fulfilment details

Technical Information

IP address
Browser type
Device information
Website usage data (via cookies or analytics)

2. How We Use Your Information

We use your information to:

Process and fulfil orders
Communicate order updates and confirmations
Provide customer support
Improve our website and services
Prevent fraud and unauthorised transactions
Comply with legal obligations

We will never sell or rent your personal data to third parties.

3. Cookies & Analytics

Our website may use cookies to:

Keep your shopping cart functioning
Remember preferences
Analyse site traffic and performance

You can control or disable cookies through your browser settings, though some features may not work correctly.

4. Sharing Your Information

We may share limited data only with trusted third parties when necessary, including:

Payment processors
Shipping and fulfilment services
Website hosting or analytics providers

These services only receive the information required to perform their role and must handle your data securely.

5. Data Storage & Security

We take reasonable technical and organisational measures to protect your data from loss, misuse, or unauthorised access. While we work hard to keep your data secure, no online system is completely risk-free.

6. Your Rights

Depending on your location, you have the right to:

Access the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your data (where legally permitted)
Object to or restrict certain data processing
Withdraw consent at any time

Requests can be made using the contact details below.

7. Data Retention

We only keep personal data for as long as necessary to:

Fulfil orders
Meet legal or tax requirements
Resolve disputes
Maintain business records

8. Children’s Privacy

Reddy4Trains does not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal data, please contact us and it will be removed.

9. Changes to This Policy

This Privacy Policy may be updated occasionally to reflect changes to our store or legal requirements. Updates will be posted on this page with a revised date.